Search results for "emotional labour"
showing 3 items of 3 documents
Emotional Demands and Emotional Dissonance in the workplace: effects on well-being and workplace mood
2018
Theoretical background. The connection between work-related stress and psychosocial risks and workers’ health and safety has been confirmed in a wide range of studies all over the world. According EU-OSHA (2016), "while acknowledging the role of individual dispositions and general life circumstances, it has been shown that stress stemming from work-related factors may significantly affect workers’ functioning in and outside work". In the same report, focused on emerging risks, it is stated that "every job has some degree of pressure involved, but with proper monitoring, the allocation of adequate resources and support, workers should be in a position to deal with these pressures while remai…
Emotional labour and work engagement among nurses: examining perceived compassion, leadership and work ethic as stress buffers
2015
Aim The study examined whether three resources, that is, compassion, transformational leadership and work ethic feasibility, buffer against the negative effects of emotional labour on work engagement. Background Emotional labour is a common job stressor among nurses, but little is known about whether certain personal and work resources buffer against it in relation to work engagement. Revealing buffers of emotional labour would help organizations to design tailored interventions. Design Cross-sectional online survey conducted in 2014. Methods Participants were 3466 Finnish nurses. Hypotheses were tested via hierarchical moderated regression analyses. Results Higher emotional labour related …
Emotional labour and burnout among public middle school teachers in South Korea
2016
The severity of teachers’ emotional labour and burnout has become more significant recently; however, only a limited number of researches have examined the relationship between emotional requirements and burnout of teachers. This study aims (1) to investigate the level of emotional labour, emotional consonance, and burnout among South Korean middle school teachers, and (2) to explore the relationship of burnout with emotional labour and emotional consonance. This study was conducted in a sample of 152 teachers, with two scales measuring emotional labour and burnout respectively: Dutch Questionnaire on Emotional Labour (D-QEL) and The Dutch Educators Survey (mbi-nl-es). The results indicate …